CX Advocacy Services
I am available as a speaker, panel member, host, facilitator or chair and will work together with you to devise the perfect content for your audience’s needs.
As standard, my CX advocacy services include:
Captivating delivery
Real life case studies
Actionable take-aways
Pragmatic, no-nonsence guidance
Developing the Vulnerable Customer Experience
This is a recent podcast that I did alongside Helen Pettifer as part of her podcast series Unlocking Vulnerability
“Carolyn made me for in control and confident from the start. Her ability to adapt her communication style to her audience is impressive and she handled myself, our Board and our teams with the utmost care and attention to detail.”